The OS to build, sell, and operate your location-data offer

Telco location-data FAQ

Common questions from operator data-product and commercial teams.

• What is a location-data operating system for telcos?+

  It is the product and commercial layer on top of anonymized network location signals. Connectors and privacy prep, analytical products, embeddable buyer experiences, natural-language querying, first-line data support, packaging, and billing. So operators sell a repeatable packaged offer instead of one-off projects.

• How is this different from dashboard tools?+

  Dashboard tools stop at visualization. Telco OS is the operating layer from raw signal to invoiced offer. Connectors, privacy, history at scale, analytical products, AI Inbox, and billing under your brand.

• How do you handle GDPR and anonymization?+

  Anonymization and aggregation are built into Telco OS, not bolted on later. Before anything is stored or queried, irreversible privacy pipelines apply k-anonymity thresholds and spatial or temporal aggregation under GDPR (and CNIL guidance where applicable). The platform is designed so you can never drill down to an individual, a specific group, or a profile: only aggregated, privacy-safe location data leaves the pipeline.

• Is the platform secure?+

  Yes. Luzmo is SOC 2 Type II and GDPR compliant, with encryption in transit and at rest, row-level security, SSO/SAML, and audit logging. EU and US data residency options are available. Access is tenant-isolated so each operator's white-labelled experience stays sealed. Full security posture, sub-processors, and certifications live on the Luzmo trust portal for your security and procurement reviews.

• Is the platform scalable enough for my large subscription base?+

  Yes. Telco OS is built for operator-scale workloads. It keeps full history at queryable speed and is designed for millions of end customers and agents asking questions concurrently, not a handful of internal analysts. Analytical products, AI Inbox, and billing sit on the same engine, so adding buyers or tiers does not mean standing up a new pipeline per customer. If you already run a national subscriber base, this is the layer meant to productize location offers on top of it.

• Who are these location-data offers for?+

  They are built for the B2B buyers your commercial team already talks to, delivered under your brand. Local governments use them to justify event spend and measure urban interventions. Emergency services and city ops teams track real-time crowd density, movement paths, and predictive cell saturation. Retailers and tourism boards measure footfall, dwell, catchment, and visitor origin (domestic vs. foreign). Transport authorities run OD matrices and before/after impact studies. Event organizers prove attendance and ROI. The offers are productized so you sell a repeatable catalog, not a one-off consulting project for each deal.

• Why wouldn't we build this ourselves?+

  Some operators have. 2-3 years and millions later, they had a platform that covered part of the stack. Then CDR formats changed. Someone rebuilt the connectors. CNIL tightened guidance. Someone reworked the privacy layer. Commercial asked for billing per customer tier. Someone built that too. Then a new analysis was needed. Someone built it from scratch. Again. They didn't build a product. They built a permanent engineering team that maintains infrastructure instead of shipping. Telco OS is not a visualization tool you replicate with a BI stack and a data engineer. It's the operating layer from signal to invoice. The question is not whether you can build it. You can. The question is whether running a software company inside your telecom is where you want to be. Or whether selling location offers is.

• Who is already using Luzmo with location data?+

  Operators and location-data brokers including Proximus, Orange, and Accurat use Luzmo to deliver crowd, mobility, and tourism offers to their end customers, from live event safety to coastal footfall.

• What company is Luzmo?+

  Luzmo was founded in 2015 by Karel Callens and Haroen Vermylen. As consultants, they saw companies spend millions and months on traditional BI, while the people who needed answers never got them. They built Luzmo (formerly Cumul.io) so product teams could embed analytics that end customers actually use. Today that same obsession with scalable, productized data experiences powers Telco OS: turning anonymized network location signals into a sellable, billable offer under the operator's brand, without rebuilding pipelines from scratch for every buyer.