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In B2B software, every vendor has a pitch. Fewer have proof.
What matters isn’t the number of features listed on a website – it’s what happens after the contract is signed. Do teams come back for more? Do new projects start with a sense of relief instead of dread? In our world, the best signals come from the deals that close, the customers who renew, and the feedback left behind… no matter how quietly.
Over the past months, we’ve seen a steady wave of new wins, multi-year contracts, and – most tellingly – renewals from businesses who don’t stick around unless they see results. We’re not talking about logo-chasing or splashy PR. We’re talking about the day-to-day realities that make companies double down on Luzmo, year after year.
For most SaaS buyers, the initial switch is the easy part. What’s rare is staying power—platforms that become the backbone for real, evolving business needs.
Recently, a growing number of both fast-moving startups and established companies have done more than sign up. They’ve renewed, upgraded, or expanded their use of Luzmo, sometimes across entire teams or regions.
From software vendors managing complex partner ecosystems, to tech-forward services firms rolling out data products at scale, the pattern holds: When a platform makes life easier for both the people building products and the business users who need insights fast, it sticks.
It’s easy to say your solution “solves problems.” It’s harder to be the one that finally gets the nod when teams are frustrated or outgrowing their legacy stack.
Here’s what we see bubbling up most often, straight from recent win notes:
Some buyers came straight from legacy tools that once set the standard but now can’t keep up. Others were just fed up with slow rollouts or inflexible solutions. Another pattern? The best product on paper isn’t always the one that actually makes it into people’s hands. What matters most is the everyday experience: does it fit how teams work, without getting in the way?
When you dig into why teams stick with Luzmo – or finally make the jump – the reasons aren’t flashy. They’re practical.
Some needed to scale quickly without hiring a small army of developers. Others hit a wall with their previous tool, realizing that “one size fits all” usually means “no one’s actually happy.”
A few were looking for something specific: white-label capabilities, quick deployment, or integrations that didn’t turn into endless IT tickets.
And more than a few just wanted the basics to work: data in, insights out, no drama.
Behind every renewal or new contract is a story of someone who needed less hand-holding, fewer bottlenecks, and a genuine sense that things just work on both the business and technical side.
Features get you in the door. How you show up after the contract is signed keeps you there.
A trend across nearly every closed-won deal? People mention support, collaboration, and the feeling of having an actual partner in their corner.
When deployment hits a snag, or requirements change, or someone just needs to sanity-check a use case, the answer isn’t a ticket lost in a helpdesk queue. It’s an engineer or customer success manager who picks up the phone, or a solution engineer who already knows the setup.
One recent customer put it best:
“We didn’t want another vendor. We needed someone who gets what we’re trying to do, and helps us actually get there.”
The real impact of a platform isn’t measured in press releases or pitch decks. It’s in what companies quietly do next: renew, expand, recommend, and build on what works.
For us, the proof keeps arriving: one deal at a time, one renewal at a time, one customer who doesn’t have time for hype. If you want to see what that kind of partnership looks like in practice, let’s talk.
The best stories are the ones you write with us. Should we start writing it, then?
Build your first embedded data product now. Talk to our product experts for a guided demo or get your hands dirty with a free 10-day trial.